Website Terms of Use

The website located at alloy.site and the related tools, APIs, and services (collectively, the "Service") are operated by Ragility Inc. ("Ragility," "we," "us," or "our"). Certain features may be subject to additional terms posted in connection with those features; those terms are incorporated by reference.

By accessing or using the Service, you agree to these Terms of Use (the "Terms"). If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms, and "you" will refer to that organization. If you do not agree to these Terms, do not access or use the Service.

Arbitration Notice. Section 13 below requires binding arbitration on an individual basis and includes a class action waiver. You may opt out within 30 days of first accepting these Terms.

1. Accounts & Security

Account creation. To use certain features, you must create an account and provide accurate information. You agree to keep your information current.

Security. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. Notify us at [email protected] immediately of any unauthorized use.

Suspension/termination. We may suspend or terminate your access for any violation of these Terms or to protect the Service or other users.

Eligibility & children. The Service is a general-audience service. We do not knowingly collect personal information from children under 13. If you are under 13, please do not submit personal information or create an account. If you are a minor under your country’s age of digital consent (typically 13–16 in the EEA/UK), you may use the Service only with your parent or legal guardian’s consent. If you believe a child has provided us personal information, contact [email protected] and we will take appropriate steps to delete it.

2. License & Ownership

License to you. Subject to these Terms, Ragility grants you a non‑exclusive, non‑transferable, revocable, limited license to access and use the Service for your personal or internal business purposes.

Restrictions. You will not (and will not permit anyone to): (a) sublicense, sell, resell, rent, lease, transfer, assign, or commercially exploit the Service; (b) reverse engineer or attempt to discover the source code of any non‑open‑source component; (c) use the Service to build a competitive product or service; (d) copy, modify, or create derivative works of the Service or any content not owned by you; (e) remove or alter any proprietary notices.

Ownership. Ragility and its licensors own the Service and all associated intellectual property rights. Except for the rights expressly granted, no license is granted by implication or otherwise.

Open source. Some components of the Service may be offered under an open‑source license. To the extent there is a conflict between these Terms and the applicable open‑source license, the open‑source license controls for that component.

3. Your Content

Definition. "Your Content" means files, data, text, images, and other materials you submit to or process through the Service.

Client‑side processing. For most non‑PDF tools, processing occurs entirely in your browser and Your Content is not uploaded to our servers.

Server‑side processing (PDF/Word). For operations like PDF compression or DOCX↔PDF conversion, Your Content may be transmitted via our API proxy to our EU processing service and retained only for the duration necessary to complete the operation, after which it is deleted by default.

License to Ragility. Solely to operate and provide the Service to you (including to host, route, process, transmit, display, and create transient copies as needed for technical delivery), you grant Ragility a non‑exclusive, worldwide, royalty‑free license to use Your Content. We do not use Your Content for marketing, model training, or other unrelated purposes.

Responsibility for Your Content. You represent and warrant that you have all rights necessary to submit Your Content and grant the license above; and that Your Content (and your use of the Service) complies with these Terms and applicable law. You are solely responsible for Your Content and for backing it up.

4. Acceptable Use

You will not (and will not permit anyone to):

1. Upload or process content that is illegal, infringing, defamatory, obscene, or otherwise objectionable; or that contains malware or harmful code.
2. Violate or infringe others' intellectual property, privacy, or other rights.
3. Attempt to probe, scan, or test the vulnerability of the Service or any related system or network, or circumvent any security or authentication measures.
4. Access the Service using automated means (e.g., scraping, crawling, data mining) except as permitted by a publicly available robots.txt or a written agreement with us.
5. Interfere with or disrupt the operation of the Service (e.g., DDoS, load generation).
6. Use the Service to collect or process sensitive personal information (e.g., government IDs, health data, financial account numbers) unless you have a lawful basis and appropriate safeguards.

We may investigate violations and cooperate with law enforcement.

5. Feedback

If you send ideas, suggestions, or feedback, you grant Ragility a perpetual, irrevocable, worldwide, royalty‑free license to use them for any purpose without obligation.

6. Third‑Party Services; Links

The Service may display or link to third‑party services (e.g., Google for sign‑in, Stripe for payments, Cloudflare, Amplitude). We are not responsible for third‑party services, and your use of them may be subject to their terms and privacy policies.

7. Beta Features

We may label certain features as beta, preview, or experimental. Such features may be provided on an "as available" basis, may be subject to additional terms, and may be modified or discontinued at any time.

8. Fees & Payments (if applicable)

Some features may require payment through Stripe or another provider. You authorize us (and our payment processor) to charge you for any such fees, plus applicable taxes. Except as required by law or stated otherwise, fees are non‑refundable. You are responsible for any charges resulting from your use of the Service.

9. Copyright Policy (DMCA)

We respect intellectual property rights and will respond to notices of alleged infringement that comply with the Digital Millennium Copyright Act (17 U.S.C. §512). To submit a notice, send a written communication to our Designated Agent containing the information described in §512(c)(3).

Designated Agent:
Ragility Inc. – DMCA Agent
2261 Market Street STE 85742
San Francisco, CA 94114, USA
Email: [email protected]

Important: To qualify for the DMCA safe harbor, you must send a proper notice and we must remove or disable access to the allegedly infringing material. We may notify the user and, where applicable, accept a counter‑notice as provided by law.

10. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, RAGILITY AND ITS SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, ACCURACY, OR NON‑INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR‑FREE.

Some jurisdictions do not allow the exclusion of certain warranties; to that extent, these disclaimers may not apply to you.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL RAGILITY OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES; OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL; IN EACH CASE ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RAGILITY'S TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF US$50 OR THE AMOUNTS PAID BY YOU TO RAGILITY FOR THE SERVICE IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY. THESE LIMITATIONS APPLY EVEN IF ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

Some jurisdictions do not allow limitations of liability for incidental or consequential damages; to that extent, these limitations may not apply to you.

12. Term; Termination

These Terms remain in effect while you use the Service. You may stop using the Service at any time. We may suspend or terminate your access if you violate these Terms, create risk or possible legal exposure, or for any other reason. Upon termination, your right to use the Service will immediately cease. Sections 2, 3 (license to Ragility), 4–6, 8–15 survive termination.

13. Dispute Resolution; Arbitration; Class Waiver

Informal resolution first. Before filing a claim, you agree to try to resolve the dispute informally by emailing [email protected] with "Dispute" in the subject line and a brief description. If not resolved within 60 days, either party may initiate arbitration.

Arbitration. You and Ragility agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be resolved by binding arbitration administered by JAMS under its applicable rules. The Federal Arbitration Act governs this agreement to arbitrate. The seat of arbitration is Delaware (U.S.), and proceedings may be conducted remotely by video unless the arbitrator determines an in‑person hearing is necessary.

Class action waiver. YOU AND RAGILITY AGREE TO ARBITRATE ONLY ON AN INDIVIDUAL BASIS. CLASS, COLLECTIVE, OR REPRESENTATIVE ACTIONS ARE NOT PERMITTED. THE ARBITRATOR MAY AWARD RELIEF ONLY TO THE EXTENT NECESSARY TO REMEDY THE INDIVIDUAL'S CLAIMS.

Small claims. Either party may bring an individual action in small claims court.

30‑day opt‑out. You may opt out of arbitration by sending written notice to: Ragility Inc., 2261 Market Street STE 85742, San Francisco, CA 94114, USA or [email protected] within 30 days of first accepting these Terms. If you opt out, the exclusive venue for any action (other than small claims) will be the state or federal courts located in New Castle County, Delaware, and you consent to that jurisdiction.

Injunctive relief. Notwithstanding the foregoing, either party may seek injunctive or equitable relief in court to protect intellectual property or prevent unauthorized access or use of the Service.

14. Export & Sanctions Compliance

You will comply with all applicable U.S. and international export control and sanctions laws and regulations. You represent that you are not located in, or a resident or national of, any country embargoed by the U.S. and are not on any U.S. government denied party list.

15. Changes to the Service or Terms

We may modify the Service or these Terms at any time. If we make material changes, we will post the updated Terms and update the "Last revised" date. Your continued use after the changes become effective constitutes acceptance of the changes.

16. Miscellaneous

Governing law. These Terms are governed by the laws of the State of Delaware, U.S.A., without regard to its conflict of laws principles, and by the Federal Arbitration Act as to arbitration. If you are a consumer resident in a jurisdiction with mandatory consumer protection provisions, you also benefit from those protections and this clause does not deprive you of them.